Terms & Conditions

By purchasing or ordering the products on our website, you agree to be bound by the terms and conditions below. If you have any questions relating to these terms, please contact us via email.

Acceptance of Terms

To shop with us, you need to be at least 16 years old. Any accessing, browsing or otherwise using the Services indicates your agreement to all the terms and conditions in this Agreement.

Account Creation and Termination

In order to access some features available on the Services, you will have to create a User Account. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement.

Payment

We accept most of the popular payment methods around world. Please see our Payment page for further details. And we are keep working to add more local payment methods to meet your requirements.

Shipping & Delivery

If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know. We aim to deliver orders as quickly as possible. However, sometimes during busy sale periods, deliveries may take longer.

Returns and Exchanges

If you need to return your purchase, you should keep the item in its original condition. After we receive the returned items, we will offer you a refund excluding actual shipping fees. Please note that returned parcel would have clearance risks and related fees. If so, we have to deduct the fees from the refund. Hope you can understand.

Please also note that customized items and DIY supplies cannot be returned or exchanged.

Events Beyond our Control

We will not be liable for any non-compliance or delay in compliance with any of the obligations we assume under the Terms or other contracts when caused by events that are beyond our reasonable control ( "Force Majeure" ). Force Majeure shall include any act, event, failure to exercise, omission or accident that is beyond our reasonable control, including, among others, the following:

▪ Strike, lockout or other forms of protest.
▪ Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war.
▪ Fire, explosion, storm, flood, earthquake, collapse, epidemic, pandemic or any other natural disaster.
▪ Inability to use trains, ships, aircraft, motorized transport or other means of transport, public or private.
▪ Inability to use public or private telecommunication systems.
▪ Acts, decrees, legislation, regulations or restrictions of any government or public authority.
▪ Strike, failure or accident in maritime or river transport, postal transport or any other type of transport.

It shall be understood that our obligations deriving from the Terms or other contracts are suspended during the period in which Force Majeure remains in effect and we will be given an extension of the period in which to fulfill these obligations by an amount of time equal to the time the Force Majeure lasted.

We will provide all reasonable resources to end the Force Majeure to the extent we can or to find a solution that enables us to fulfill our obligations under the Terms despite the Force Majeure.